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Fault

When your machine is faulty, the daily yield decreases by the minute. Employees cannot do anything, the quality of your product may decrease and you run the risk of having to work and pay overtime. We get your process moving again as quickly as possible.

Fault? Call +31 (0)229 50 21 50

Machine malfunction? Then you can reach us 24 hours a day, 7 days a week via 0229 502150. When you report the fault, we ask specific questions. This way we gain insight into the problem and we immediately choose the right approach. We are also clear: by indicating the expected lead time, you can still adjust your schedule where possible.

Best engineer for your problem

We work with a team of 25 service engineers. In our system we see which technicians are closest to your company and who have suitable parts with them. In this way we send the best technician on the road in the event of a malfunction. Is it a software problem? Then we log in and we can almost always solve the problem remotely.

AltiAlways a technician nearby

We think speed is important. You probably do too. That is why our engineers are spread throughout the Netherlands and their vehicles are stocked every night at our service centers. This way our engineers have the required parts. And they can take immediate action in the event of a malfunction to get your machine running optimally again.

Unique benefits:

  • Available 24 hours a day, 7 days a week via +31 (0)229 50 21 50
  • We immediately choose the right approach and provide insight into the expected lead time
  • Thanks to daily supplies we always have the required parts
  • We can often solve software problems remotely

More information?

Marcel Moor
Call +31 (0)229 50 21 50
or send an email

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Advice
Your machine works many operating hours, especially during peak periods. At the beginning your machine is still optimally adjusted, but intensive use can change this over time. That is why we regularly meet. We listen to your experiences, discuss points for improvement and carry out updates to ensure that your machine performs optimally again. Curious about promising upgrades?
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Parts
You can contact us for all the necessary parts that make up the machines from Schouten and Bercomex. Think, for example, of conveyor belts and frequency converters, but also motors, belt rollers and cylinders. We have most parts in stock. If not, we will ensure that you receive them as quickly as possible. Place an order You
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Maintenance
Do you have preventive maintenance carried out by us for your machine maintained? Then you can call when you need our help. It is also possible to make a plan together in which we coordinate maintenance according to your specific situation and needs. By carrying out the required work on time and giving advice on the use, we contribute to a trouble-free season. Measuring is knowing and improving further
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